Referral Program

1.1 Active Subscription Requirement

You must hold an active, paid Annual CoolPlus Subscription:

• At the time the referred purchase is completed; and
• At the time any reward is paid.

1.2 Personal Capacity Only

You participate in this program strictly in your personal capacity as an independent participant. You must not:

• Act on behalf of a school, employer, or organisation; or
• Represent yourself as an agent, partner, or employee of CoolPlus.

1.3 Age & Legal Capacity

You must be at least 18 years old and legally able to enter into this agreement in your jurisdiction.

2.2 Attribution Rules

• Referral attribution is determined solely by CoolPlus systems.
• CoolPlus may apply last-click, first-click, or other attribution models at its discretion.
• If attribution cannot be reliably determined for any reason, the referral will not qualify.

3.1 Commission

You may receive $50 AUD per Qualified Referral, subject to these terms.

3.2 Customer Benefit

The referred user may receive a $50 AUD discount on their first annual subscription.

3.3 Annual Cap

Commissions are capped at:

• 10 Qualified Referrals ($500 AUD total) per participant
• Per 12-month period, calculated from 5 October each year (World Teacher Appreciation Day)

Any referrals made beyond this cap will not accrue commissions.

3.4 No Guarantee of Earnings

CoolPlus makes no guarantee that any referrals will result in commissions.

3.5 Non-Transferable

Commissions have no cash value until paid out, are non-transferable, and cannot be swapped for "Stored Value" or used for peer-to-peer transfers.

4.1 Pending Period (Minimum 90 Days)

All commissions remain in a pending state for at least 90 days from the referred purchase date.

4.2 Conditional Approval

After 90 days, commissions may be marked as approved for payout, but remain conditional.

4.3 Forfeiture Conditions

A commission may be reversed, withheld, or forfeited at any time prior to payout if:

• The referred user cancels, refunds, disputes, or downgrades
• The transaction is fraudulent or invalid
• The referral breaches these terms
• Attribution is disputed or cannot be verified
• The participant breaches any CoolPlus terms
• CoolPlus reasonably suspects misuse, manipulation, or abuse of the program

4.4 No Vested Rights

Commissions do not become payable or vested until successfully paid. All commissions enter a "Pending" state for 90 days (the Confirmation Period).

4.5 Clawback Provision

If a referred user cancels or receives a refund at any point prior to the Annual Payout Date (October 5th), the associated commission is forfeited immediately, regardless of whether the 90-day period has passed.

6.1 Payout Timing

All eligible commissions are paid once annually on or after 5 October.

6.2 Payment Method

Payments are made via a third-party provider (currently Wise), or an alternative provider at CoolPlus' discretion.

6.3 Participant Responsibility

You are responsible for:

• Providing accurate contact details
• Completing any required payment setup
• Complying with third-party provider requirements

CoolPlus is not responsible for payment delays or failures caused by:

• Incorrect details
• Third-party provider issues
• Failure to complete required steps

You must provide a valid email address in your dashboard. Wise will contact you via this email to collect your banking details. CoolPlus is not liable for lost funds due to:

• Incorrect email addresses
• Failure to claim funds from Wise within their specified timeframe
• Bank rejection of the transfer

6.4 CoolPlus rights

CoolPlus may:

• Delay payments for investigation
• Set minimum payout thresholds
• Require identity verification before payment